10 Tips for Telephone SuccessAuthor: Jo Ann Kirby
The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.
Telephone Sales Basics for Start-upsAuthor: Jo Ann Kirby
Everyone picks up the telephone to do business. Yet the word “telemarketing” has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone. Whenever you pick up the phone at work to
Choosing a Phone Dialer that WorksAuthor: Cameron Brown
If you own or operate an outbound call center, you’ve probably heard quite a bit about various phone dialer systems. In fact, it’s likely you’re using one of the many systems currently on the market. While your current phone dialer may be adequa
Cold Calling Does Not Generate Sales LeadsAuthor: Tino Buntic
It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize t
Conference Calling EvolvedAuthor: Richard Keir
Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally
The Do's and Dont's of Cold CallingAuthor: Kevin McLaren
Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it’s no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves
How To Know You're On A WinnerAuthor: Jon Lonergan
The catchword today for business is flexibility.With changes in suppliers, customers, and the processes connecting them
altering almost daily (or so it seems) the future clearly belongs to the
organisations which can adjust to change quickl
Feel the FearAuthor: Alan Fairweather
It sometimes surprises people when I tell them I get
slightly nervous before a speaking or training event. They
seem to think that because I've been doing it for years,
nervousness would no longer be an issue.However "nerves" is a normal hu
How To Get Your Phone Call ReturnedAuthor: Jay Conners
When selling your product face to face with a customer, they have no choice but to hear you out completely. Ask yourself this question, If they were listening to you describe your product on their personal voice mail, would they hear you out, or w
